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EBC is the foundation of the Zotec solution: It is where charges are created, payments are posted, images are scanned, appeal letters are generated, and all charge follow-up activity occurs. Specialists interact seamlessly with tax identification numbers, patient profiles, and service records and easily address patient needs when they call into the office. EBC comes with updated CPT, ICD9, area code, zip code, CCI edits, RVUs and Referring Provider/UPIN databases.
- Encounter information is captured. You input encounter information into EBC. Data can be loaded electronically, scanned, or entered manually through EBC’s efficient user interface.
- Data is “scrubbed” for accuracy. EBC performs a carrier-specific analysis on the charge for the type of service, referring physician, etc. This process ensures that each claim is complete and accurate before filing.
- Incomplete or inaccurate claims are flagged. Your staff is notified when claims requiring follow-up are placed in a workfile awaiting correction.
- Clean claims are submitted electronically. At the end of each day, EBC automatically transmits properly prepared claims to the appropriate carrier.
All charges are automatically entered into user-defined campaigns, telling EBC how to proceed. Depending on your preferences and the charge properties, EBC may refile, notify the guarantor, automatically appeal, charge the patient directly, write-off the charge, send to collections, or perform other user-selected actions.
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